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Visiting a Patient
At Gleneagles Global Hospital, Lakdi-ka-pul, Hyderabad, we understand the social and emotional bonds that we share as humans. The touch of love and the affection of our dear ones are forces we believe catalyze the healing process. We are happy to welcome visitors at designated hours and spend time with the patients. Our role is to create an atmosphere of holistic health for all our patients – and that includes access to their family and friends.
At the same time, we are steadfastly committed to ensuring the patient receives adequate rest, is protected from outside infections and that the sterile hospital environment is never contaminated by external visitors. For patients under intensive care, access may be more restricted and we trust as well-wishers, you understand our concerns. To ensure the comfort and wellbeing of the patients, the hospital has designed certain guidelines for the visitors.
When you arrive at the hospital, go to the main administration area and ask the receptionist to direct you to the patient’s room. The administration area is usually near the main entrance. If you know which ward or floor the patient is on, you can go directly there. Check at the nursing station or ward reception if it is okay to visit the patient and find out which room, they are in.
Visitor Guideline
A hospital is a shared entity and each one of our patients reserves the right to the most secured, sterile and secluded environment to be able to regain their health. In this regard, we have a set of guidelines for our visitors that helps maintain sanctity of the aforementioned principle. The following guidelines are to protect the privacy of every patient while offering visitors the maximum possible window to visit and spend time with their loved ones. We trust that our visitors will appreciate our steadfast commitment to maintaining the highest standards of clinical excellence, which include adhering to the following principles.
- Please visit your loved ones at designated hours only.
- Please refrain from bringing outside food, flowers or gifts.
- Please ensure your visit does not disturb the other patients.
- Please refrain from venturing into restricted areas.
- Please refrain from using the cell phone in the hospital premises and keep it in silent mode.
- Please follow instructions from the staff on duty at all times.
- Please give way to patients in the elevator as they are being transferred.
- Please refrain from using patient toilets so as to prevent cross-infection.
- Please refrain from visiting patients if you are suffering from cold/flu or any other infection.
- Please wash hands with sanitizer before and after visiting the patient.
- Children under the age of 10 are not encouraged to visit the patient.
- Please take care of your belongings; the hospital is not responsible for its safety.
- Please abide by security rules and hospital authority protocols
- Please do not smoke, the hospital premises are a no-smoking zone.
- Please check the visiting hours, it varies from one hospital to another.
Get in touch with us
We are more than just a hospital – a corporate entity, a social institution and a healthcare brand. For information on any of the above, or for feedback and suggestions, Gleneagles Global Hospital, Lakdi-ka-pul, Hyderabad we are always happy to hear from you and assist you as best as possible. Please do get in touch with the respective departments to address your queries.
Our Hospital Location
6-1-1070/1 to 4, Lakdi-ka-pul
Hyderabad - 500 004, Telangana
+91 40 2349 1000
+91 40 2324 4444
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We are committed to deliver your health aspirations
Gleneagles Global Hospital, Lakdi-ka-pul, Hyderabad, is one of the most recognizable and trusted healthcare brands in the country. We are with you not just in your sickness but actively work with you towards your overall wellness. Advanced medical care, comprehensive consultation and an empathetic approach is a promise across each one of our hospital locations across India.
Our VisionTo be the global leader in value-based integrated healthcare We know that in our business, when we provide the best quality patient experience, everything else takes care of itself. Above all, our people are called to do their best to achieve the highest quality care to those entrusted to us. |
We are committed to deliver an exceptional Patient Experience
Delivering an exceptional patient experience is deeply ingrained into our processes and personnel. Our exceptional medical expertise is matched by our commitment to personalized care. At Gleneagles Global Hospital, Lakdi-ka-pul, Hyderabad, we are steadfastly committed in our endeavours to bring hope, wellness and succour to the patients and care-givers. We believe in strengthening lives through compassionate care, innovative therapies and relentless efforts.
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